Why is it so hard to get people to do what I tell them to do? User adoption is one of the hardest aspects of any project yet sometimes receives the least amount of attention. With all the distractions we face, throughout our day, it is almost impossible to get people to change. With all the ways we receive communication from text messages, phone calls, voicemails, email, SharePoint lists and libraries, Team sites, Skype messages, and Jabber, you get the point! The first step is to get the message out to your end users, but how to do that effectively?
Have you ever heard a bit of gossip from a neighbor and then also heard the same thing from two other sources? If we heard a similar message three times, studies have shown that this helps us to believe that it is true. We all know that there is a vast array of communication channels, as noted above, and if we hear the same message several times we take notice, so how does this help with user adoption?
Simple 5 Step Plan to “Make it happen”
- Know the language your audience will understand
- Know the communication channels that are the post popular
- Know who is influential within your organization
- Know what you want to say
- Know how what you say will make peoples jobs easier, effective, and increase business value
Now let’s put this all together for a plan that can drive user adoption. For example, let’s use an Office 365 migration as a proposed project and we want users to adopt OneDrive. We all know that OneDrive, Microsoft’s user cloud storage tool, has great benefits from easy access to data, anywhere at any time, but it also allows greater control over compliance and data loss prevention. How do we put this together to come up with a rock star plan to drive user adoption?
At Concurrency (http://www.concurrency.com) we have a proven method to drive user adoption.
Read the rest of the article at Concurrency’s site, coming within the next few days.
Program Management v. Project Management
One may think that these roles are similar, but I assure you, they are quite different. Project management involves managing tasks, resources, project timelines while a program manager is managing the interoperability of related projects with a focus on overall strategic direction.
Continue reading “Driving Business Project Value”
Some behaviors we want to understand during an interview are the candidates ability to remember details about the interview, the company, and incorporating information into answers. We want candidates who can think critically about their answers and fulfill the requirements of the position.
Here is a typical flow for a behavioral based interview:
Continue reading “Performing a behavioral based candidate interview”
Do you want a communication strategy or a successful communication strategy? There is a massive chance for positive impact when communication is properly planned and distributed through the appropriate channels at the appropriate time. Do you have what it takes to communicate effectively? Continue reading “How to Create a Winning Communication Strategy”
Have you heard co-workers state how busy they are, time and time again? Ultimately stating how busy they or you are may make others feel less important, but it can make you feel more important. Continue reading “I am so busy!”
Coaching for Success
When we coach others, we tend to coach for how we want the “coached” to behave based on our opinions. Lets not forget that we are not coaching people to work with us, but instead, to work with everyone. This is called self-serving bias, in which, you as the coacher wants the coached person to behave to meet your needs.
Continue reading “Setting up a coaching relationship for success”
Ever wondered what can kill your corporate culture? There are several obvious attitudes and behaviors that can kill your culture at work. Here is a list that I have compiled: Continue reading “Let’s kill our corporate culture!”
Have you ever joined a new project team and it seemed dysfunctional? Team development, organizational behavior, building teams, personal development, and trust are critical to a team’s success.
Most of us have heard about the stages of team development, they are as follows: forming, storming, norming, performing, and adjourning. Continue reading “How to start and lead a new team with success! Team development is an important first step!”
Good, here’s another one!
Every time I’m in a meeting with a client or internally, I continue to hear people say “low hanging fruit “, “quick win”, “at the end of the day”, I feel like I die a little bit on the inside. Continue reading “Have you read those “words not to use” business articles?”
Handling demanding clients, demanding requests, and working with clients is an art not a science. Many seasoned professionals have tips and tricks when it comes to working with very demanding clients. For those of you reading this post please add some comments below with your tips and tricks. Continue reading “How to work with a demanding client”